Policy Process Part I

Health Care Roles in Communication
Mamie Young
Axia College

How can one concord on so many health care roles when difficult to achieve impelling communication? in that location are so many key player perspectives when discussing how one communicates. They are the enduring of, caregiver, family, or friend, and medical checkup assistant. Patients and caregivers have a better understanding of a medical problem than medical assistant, family, and friends. There are sure implications that could contribute to poor communication. They are biomedical, biopsychosocial perspectives, affected role, caregiver roles, cultural views, over-under-supporting strategies, and bound of parameters. I believe that tips and techniques one can use could be successful in resolving communication problems such as tone of voice, body language, gestures, and facial expressions. Ways to promote effective teamwork.
In the scenario I chose the key players were the patient, caregiver and medical assistant. The patient was a woman named Vivian who went to a new doctors office for abdominal pains. The major components that were exhibited in the scenario are interpendence and sensitivity. The medical assistant showed interpendence when Vivian tried to speak she was interrupted and told to take her seat.



accord to (du Pre, 2005) if the waiting room receptionist seems curt and unfriendly, patients are likely to rule defensive. Sensitivity occurred when the medical assistant did non acknowledge the patient was in pain. The doctor used question and directives when asking the patient about her problem with receiving a yes or no answer. There was no collaborative communication in this scenario. The medical stave did not adhere to the patient in verbal boost by having her open up and share concerns. The patient did not take an active role in discussing the medical problem when nonverbal is used. With restructuring in the waiting area the walls were gray, black chairs, and scarcely two notes on the wall.
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